Customer service: Do's and don'ts


1: Starting out 2: Global English 3: On the Move 4: We Were Here First 5: The Power and the Glory 6: Global Village Literary Interludes Listening Video Geography Workplace English Teacher's Resources		Activities Memory game: Travel words Picture quiz: Jobs in service & transport Vocabulary: Communication words Vocabulary: Vacations Customer service: Do's and don'ts Picture quiz: Vocabulary What are they doing? Matching synonyms Meeting guests Travel agency services Vocabulary: Airport words Matching Memory game Word hunt
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